Turnaround Time

A 3-tier production management hierarchy at eTRAN takes responsibility for following the HIPAA compliant process by using a model of management that is designed to make sure that we provide the mandatory oversight while keeping costs under control.



PRODUCTION MANAGER (PM):   Maximizes production numbers and ensures turnaround time is met for all clients.

SHIFT MANAGER (SM):   Works in shifts and insures all action items are done on a daily basis.

TEAM LEADER (TL):   Train and supervise on the job trainees, while learning standards associated with productivity and quality goals.

MEDICAL TRANSCRIPTIONIST (MT):   Trained and skilled transcriptionists who follow stringent HIPAA guidelines, while insuring quality and accuracy are achieved.