Quality Assurance

eTRAN consistently hits the "bulls eye" by maintaining a 99 percent accuracy rate for transcriptions we generate for our clients.   We service ALL medical specialities.   How you might ask?   By maintaining exacting standards every step of the way.   We only employ the most experienced medical language specialists and quality control personnel.

We have integrated quality control procedures into our quality assurance production process.   The diagram below depicts our process.

n  eTRAN's Quality Analysis department works closely with the project teams to implement an outstanding Quality Management System to insure client satisfaction.

n  All of eTRAN's transcription activities are continuously trained for the best business practices within all major industries and a constant effort is made to improve them while producing our client's transcription needs. Physicians and approved support staff simply login for secure, easy access to upload dictations any time of the day or night.

n  Prompt audit feedback enables us to re-engineer our internal processes immediately when needed. While we are carefully monitor the accuracy of your transcription, you can easily review and edit your completed file.

n  Constant vigil transcription quality is maintained by random sampling. Daily feedback is made available to employees to review their work and improvise based on client expectations and standards.

n  eTRAN's strict quality control procedures mean that you can expect the highest quality transcription.